Shipping Policy
SHIPPING POLICY
All products purchased or ordered through the Website www.mycart.mu shall be shipped as per the shipping time and shall be specifically mentioned for each product which shall be mentioned on the Website.
The shipping charges are free, however, in case of returns due to the buyers’ fault, we will charge additional charges of Rs 200.00 to the buyer. Such additional charges shall be intimated to You and You shall be responsible for payment of such additional charges
All the products purchased or ordered through the Website shall be shipped based on the pin-code and location entered by You while completing the purchase or order. We do delivery with in 1 to 3 working days but it may delay depends on the availability of product.
However, in case of Shipping by the Third Party Vendor, then the shipping details including but not limited to the estimated time of delivery, shipping, notifications etc. shall be provided by such Third Party Vendor. In such events, MY CART CO LTD, website www.mycart.mu shall not be liable, responsible in whatsoever manner.
NOTIFICATION OF SHIPMENT
In case an order is placed through the website www.mycart.mu, we shall send information to You through email, phone call and SMS (email id, mobile no provided by You during checkout or registration) notifying the details of Shipment regarding your order.
RETURN POLICY
In the event of returning any product purchased through the website www.mycart.mu, the adherence of the following terms is mandated.
·You can return a product within 7 days from the date of your purchase
·All products returned shall be kept in the same condition as you received it
·All products shall be kept in the original packaging
·The receipt (bill) of such product shall be also kept intact
·The Product shall not be soiled
·In case the Product has any warranties, cables, chargers and other accessories given with the Product shall be kept in tact
In the event of non-adherence to these terms and in case the product be opened or used by You, no return shall be acceptable.
However, return of following products shall be not acceptable.
·Electronics
·Industrial Products
·Inner Wear
·If the Product has been used by the You
·If the Product seal has been tampered
·If the Product has damaged in whatsoever manner
·If the Product is sold during any Promotion / Offer
·If the price tags, labels have been tampered and/ Missing
In the following cases, the return of products is accepted
·In the event, the Product is defective
·In the event, the Product is damaged
·In case of Order Mismatch
·In case of missing products
·In case of incorrect quantity
GUIDELINES FOR WRITING POSTS, COMMENTS, REVIEWS ON MY CART SOCIAL MEDIA PAGES (Facebook, Twitter, etc.)
This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.
Here are some basic guidelines for writing posts, comments, reviews, on MY CART SOCIAL MEDIA PAGES:
While we encourage you to share your views and opinions on the MY CART SOCIAL MEDIA PAGES, we expect that this will be done in a respectful manner.
www.mycart.mu, MY CART CO LTD does not agree with or endorse every comment that individuals post on our SOCIAL MEDIA PAGES. When making moderation decisions, we will take these guidelines, as well as the context in which comments are made, into account
We share this information in an effort to be transparent about our moderation process and why certain comments may be removed. Kindly read these terms/ guidelines while making any posts, comments reviews on MY CART SOCIAL MEDIA PAGES.
ACCESSING, BROWSING OR OTHERWISE USING THE MY CART SOCIAL MEDIA PAGES INDICATE YOUR AGREEMENT TO THESE TERMS AND CONDITIONS, SO PLEASE READ THE TERMS OF USE CAREFULLY BEFORE PROCEEDING. By impliedly or expressly accepting these Terms, You also accept and agree to be bound by these Terms.
TERMS/ GUIDELINES- COMMENT POLICY
You specifically agree not to post or transmit any comments, reviews, posts, content or engage in any activity that:-
1. Violates our Guidelines and Policies;
2. Is harmful, threatening, abusive, harassing, tortious, indecent, defamatory, discriminatory, vulgar, profane, obscene, libelous, hateful, or otherwise objectionable
3. Violates any right, including, but not limited to, right of privacy, right of publicity, copyright, trademark, patent, trade secret, or any other intellectual property or proprietary rights;
4. Disguising or attempting to disguise the origin of your comment, review, posts, content including but not limited to by submitting your comments, posts, reviews, content under a fake or false name
5. Constitutes a knowingly erroneous or unethical review
6. Causes, or is a result of, a conflict of interest;
7. Is commercial in nature, including but not limited to posts, comments, reviews submitted in exchange for payment,
8. Contains material that is not in English, French, and Mauritian Creole
9. Accesses or uses the account of another user without permission;
10. We reserve the right to remove any comment, review, posts, content that might be found extremely offensive or threatening.
11. Please don't exaggerate, falsely state, misrepresent your experience and watch your language.
12. This also includes but not is limited to derogatory comments or indication of a personal vendetta against www.mycart.mu, MY CART CO LTD and its affiliates.
All links posted as comments on MY CARTposts will be reviewed and may be deleted if found violating these guidelines. Repeated violations of this policy may cause the author to be blocked from MY CART SOCIAL MEDIA PAGES.
Any Comment, Review, Posts, Content uploaded by you on any social media, shall be subject to relevant laws of Mauritius and may be disabled, or and may be subject to investigation under all applicable laws.
Further, if you are found to be in non-compliance with the laws and regulations, these terms, terms & conditions, privacy policy on www.mycart.mu, MY CART CO LTD shall have the right to immediately block your access, usage to www.mycart.mu, MY CART CO LTD shall have the right to remove any non-compliant comment, post, review, content forthwith, uploaded and shall further have the right to take appropriate recourse to such remedies as would be available to it under various statutes.
INTELLECTUAL PROPERTY POLICY (IP POLICY)
All existing and future Intellectual Property in the nature of unregistered or registered rights to any and all patents, copyrights, trademarks of MY CART CO. LTD and all Intellectual Property relating to www.mycart.mushall be the sole property of MY CART CO LTD.
All material on the website www.mycart.mu including content, information, images, pictures are protected by copyrights, trademarks, and other intellectual property rights. Material on the website is solely for your personal, non-commercial use. All such as content, images, pictures, etc. belong to their respective owners.
The website www.mycart.mu uses such content, information, images, pictures, videos, etc. solely for display purposes and shall have no intention in whatsoever manner to acquire any intellectual property rights belonging to third parties.
You acknowledge and agree not to use, reuse, and challenge any application, registration of any marks, anywhere in the world. You shall not copy, reproduce, republish, upload, post, transmit or distribute such logos, images, marks in any way, including by e-mail or other electronic means and whether directly or indirectly and You must not assist any other person to do so.
Without the prior written consent of the owner, modification of the materials, use of the materials on any other web site or mobile or any communication device or networked computer environment or use of the materials for any purpose other than personal, non-commercial use is a violation of the copyrights, trademarks, intellectual property and other proprietary rights, and is prohibited. Any use for which you receive any remuneration, whether in money or otherwise, is a commercial use for the purposes of this clause.
INTELLECTUAL PROPERTY RELATED ISSUES
The website www.mycart.mu respects the intellectual property of others. In case, You feel that Your Intellectual Property Right has been infringed, You can send an email to hello@mycart.